Privacy Practice
Dream Greener Landscaping LLC, referred to as “Dream Greener,” “we,” “us,” or “our,” respects the privacy of our customers, prospective customers, website visitors, and other individuals who communicate with us.
This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices available to you.
1. Scope of This Policy
This Privacy Policy applies to information collected through our website and online forms; Jobber request forms, booking pages, Client Hub, quotes, invoices, and related services; phone calls, text messages, and emails; in-person estimates and services; social-media pages and advertisements; customer reviews, referrals, and surveys; and other interactions with Dream Greener.
Third-party websites, applications, payment processors, and platforms may maintain separate privacy policies that also apply to information processed through their services.
2. Information We May Collect
2.1. Contact Information
We may collect your name, service address, email address, telephone number, and preferred method of communication.
2.2. Property and Service Information
We may collect property location and access instructions, gate codes voluntarily provided for service access, property measurements and service areas, requested services, landscaping preferences, service history, scheduling information, photographs or videos of the property, notes regarding pets, hazards, irrigation, utilities, property boundaries, or access, and other information required to prepare quotes or perform services.
2.3. Transaction and Account Information
We may collect quotes and accepted services, invoices, deposits, balances, payment status, billing information, payment method type, transaction identifiers, refund or dispute information, and customer-portal activity.
Payment-card and banking information may be collected and processed directly by Jobber, its payment providers, financial institutions, or other authorized payment processors. Dream Greener may not receive or retain complete card or bank-account credentials.
2.4. Communications
We may collect records of emails, text messages, phone-call details, voicemails, customer-support requests, quote and invoice discussions, reviews, survey responses, and communication preferences.
Where permitted and disclosed, communications handled through third-party platforms may be recorded, transcribed, stored, or analyzed to provide services, document requests, improve customer support, or maintain business records.
2.5. Website and Technical Information
When you visit our website or interact with online services, we or our service providers may automatically collect an Internet Protocol address, browser and device type, operating system, referring website, pages viewed, date and time of access, form interactions, approximate geographic area, cookie or similar technology identifiers, and website analytics or advertising information.
2.6. Information from Other Sources
We may receive information from Jobber and other business-management platforms, payment processors, advertising and lead-generation platforms, social-media platforms, referral partners, publicly available property or business records, homeowners’ associations or property managers when authorized, and other people who refer you or request service on your behalf.
3. How We Use Information
We may use collected information to respond to inquiries, determine service-area eligibility, prepare quotes, schedule and perform services, communicate about appointments and delays, process payments, maintain records, send invoices and reminders, provide customer support, document property condition and completed work, manage recurring services, improve our services and website, request feedback or reviews, send permitted service announcements and marketing communications, prevent fraud or misuse, enforce contracts, collect unpaid balances, protect our customers and business, comply with legal obligations, and carry out other disclosed or authorized purposes.
4. Text Messages and Mobile Information
4.1. When you provide a mobile number, Dream Greener may send messages concerning quote requests, appointment confirmations, scheduling and route updates, weather delays, service completion, invoices and payment reminders, customer-support matters, review requests, and promotional or service-related offers when permitted.
4.2. Message frequency varies depending on your requests, scheduled services, account activity, and communication preferences.
4.3. Message and data rates may apply.
4.4. Consent to receive promotional text messages is not a condition of purchasing services.
4.5. Reply STOP to unsubscribe from nonessential text messages. Reply HELP for assistance or call (321) 412-3540.
4.6. After an opt-out request, we may send one final message confirming the request. We may also communicate through another permitted method regarding active services, safety issues, unpaid balances, or legally required notices.
4.7. We do not sell your mobile information. We do not share mobile information with third parties or affiliates for their marketing or promotional purposes.
4.8. Mobile information may be shared with service providers that help us deliver communications, operate Jobber, provide customer support, maintain records, or comply with law. These providers may use the information only to perform authorized services on our behalf or as otherwise described in their applicable terms and privacy policies.
5. How We May Disclose Information
5.1. Service Providers
We may provide information to companies that help us operate our business, including Jobber and related field-service software providers, payment processors, financial institutions, website hosts, form providers, email and text-messaging providers, cloud-storage and security providers, accounting and legal professionals, insurance providers, analytics and advertising providers, and other vendors performing services on our behalf.
5.2. Employees, Crew Members, and Contractors
We may provide relevant information to employees, authorized crew members, or subcontractors when reasonably necessary to schedule, access, manage, or perform services.
5.3. Legal and Safety Purposes
We may disclose information when reasonably necessary to comply with law, protect rights or safety, investigate fraud, threats, theft, property damage, payment disputes, or unlawful activity, enforce our agreements, or establish, exercise, or defend legal claims.
5.4. Business Transfers
Information may be transferred as part of a merger, financing, reorganization, sale of assets, acquisition, insurance claim, or other business transaction, subject to applicable legal requirements.
5.5. With Your Direction or Consent
We may disclose information for another purpose when you direct us to do so or provide consent.
6. Sale of Personal Information
Dream Greener does not sell customer personal information for money. We do not sell or share mobile information with third parties or affiliates for their marketing or promotional purposes.
Some website analytics or advertising technologies may be considered “sharing,” “targeted advertising,” or a similar activity under certain state privacy laws. Where legally required and technically available, you may be provided with a method to manage those preferences.
7. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, analytics tools, and similar technologies to operate website features, remember preferences, measure traffic and form activity, understand how visitors use the website, prevent misuse, measure advertising performance, and improve our services.
You can adjust browser settings to block or delete certain cookies. Some website features may not function correctly when cookies are disabled.
8. Data Security
We use reasonable administrative, physical, and technical measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, transmission, storage system, or security method can be guaranteed to be completely secure. You should avoid sending highly sensitive information through ordinary email or text messages.
9. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and customer records, process transactions, resolve disputes, enforce agreements, prevent fraud, satisfy tax, accounting, insurance, and legal requirements, and fulfill the purposes described in this Policy.
When information is no longer reasonably needed, we may delete, destroy, anonymize, or securely archive it, subject to technical limitations and legal requirements.
10. Your Privacy Choices
Depending on applicable law and the nature of your request, you may ask us to confirm whether we maintain information about you, provide access to certain information, correct inaccurate information, delete certain information, update your communication preferences, or withdraw consent for optional uses.
We may need to verify your identity before completing a request. Certain information may be retained when necessary for legal compliance, financial records, fraud prevention, dispute resolution, contract enforcement, safety, or other permitted business purposes.
11. Marketing Choices
You may unsubscribe from marketing emails by using the unsubscribe method included in the message or contacting us. You may opt out of nonessential text messages by replying STOP.
Opting out of marketing does not prevent us from sending necessary communications about an active quote, scheduled service, transaction, invoice, safety issue, customer-support request, or legal notice.
12. Children’s Privacy
Our services are intended for adults seeking landscaping services. We do not knowingly collect personal information directly from children under 13. If we learn that a child under 13 submitted personal information without appropriate authorization, we will take reasonable steps to delete it.
13. Property Photographs
We may take photographs or videos of service areas for quoting, documentation, quality control, training, insurance, dispute resolution, and business records.
Non-identifying photographs may be used in our portfolio, website, social media, or advertising unless you submit a written request that photographs of your property not be used for marketing.
We will not intentionally publish your full name, street address, personal documents, vehicle tag, gate code, or other directly identifying information without permission.
14. Third-Party Services and Links
Our website, messages, quotes, invoices, or Client Hub may contain links to third-party websites or services, including Jobber, payment processors, review platforms, social-media sites, and map services.
We do not control the privacy practices of independent third parties. You should review their privacy policies before providing information through their platforms.
15. Contact Us
Dream Greener Landscaping LLC
Serving Brevard County, Florida
Phone: (321) 412-3540
Email: dglandscapingfl@gmail.com
Website: dg-landscaping.com
Please include enough information for us to understand and respond to your request. Do not include complete card numbers, banking credentials, passwords, Social Security numbers, or other highly sensitive information in an ordinary email or text message.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.
The effective date at the top identifies the current version. Material changes may be communicated through our website, customer portal, email, text message, or another appropriate method.
This page is provided as general business documentation and is not a substitute for legal advice.